The historic charm of the bar was overshadowed by unhelpful staff.

The hotel offers great views and a charming, historical ambiance. The staff is friendly and accommodating, ensuring a pleasant experience. However, the bathrooms could use modernization, and breakfast service did not meet expectations given the price.

beautiful entrance but limited dining options

The hotel had a stunning entrance where our family enjoyed gathering before we left for the day. Our Classic King Room offered breathtaking views of the city and was both comfortable and spotless.

Though the overall experience was great, the on-site dining options could use some improvement.

Totally recommend for a weekend vacation

Beautiful hotel, great location, with a stunning view from the rooftop bar and a convenient cable car stop right in front of the building.

Parking was $72/night.

Great stay with friends! We explored the nearby cable car museum and Grace Cathedral, both within walking distance. Room was comfy with awesome city views. Breakfast at Nob Hill Club was decent, but keep in mind it caters limited dietary options. The Top of the Mark bar is a must-visit for its live music and stunning views!

One downside was breakfast not accommodating gluten-free needs. They didn't have gluten-free bread available, which was disappointing.

Elegance in the Heart of San Francisco

Our recent stay was simply delightful! The elegant ambiance took us back in time. Special thanks to the attentive staff, especially George for his invaluable local tips. Don't miss the Top of the Mark for stunning views—perfect for a sunset cocktail! Book early for the best views!

We had a corner room with awesome views and super comfy beds. The decor felt a bit old-fashioned, but it added to the charm. The room was clean, spacious, and the bathroom was nice too. Just wish the carpet and upholstery weren’t so worn out. Overall, a pleasant spot to crash after a busy day.

I loved how comfy the Classic King Room was, and the breakfast spread was just fantastic! The rooftop lounge is a great spot to unwind. The cozy bar area made evenings enjoyable. Just a heads up, the restaurant had some off nights with the food quality, but overall, I really enjoyed my stay! 😊

Situated in a historic area, the elegance of the hotel is undeniable, complimented by a warm and outstanding staff. The rooftop bar is a must-see, offering breathtaking views, and dining options were enjoyable, particularly traditional local cakes. However, navigating the steep surroundings can be challenging, and access to basic amenities like bottled water could be improved.

I thoroughly enjoyed the grand historic charm of the Intercontinental Mark Hopkins San Francisco, An Ihg Hotel. Its elegant lobby, with beautiful gold and ivory decor, was inviting and easily accessible, making it comfortable for seniors like me.

Improve elevator speed for easier access.

I had a memorable stay at the Intercontinental Mark Hopkins. The views from my Classic King Room were absolutely stunning. Waking up to the city skyline felt like a treat every day. The room itself was comfortable with elegant decor that matched the hotel’s historic charm. The bathroom was spacious and well-equipped with quality toiletries. I particularly enjoyed the Top of the Mark bar. The cocktails and the live music created a fantastic atmosphere, making it a highlight of the trip. The staff were friendly and accommodating, which added to the welcoming vibe of the hotel. However, I encountered a few issues. The elevator was painfully slow, which became frustrating, especially during peak times. Also, I had a little trouble with housekeeping. they were not as responsive as I'd hoped when I requested extra towels. While these inconveniences impacted my stay a bit, the overall experience still left me wanting to return in the future.

A room with a view, perhaps

My stay at the hotel was highlighted by the breathtaking views from my room. The room was clean, and the delicious breakfast set the tone for a fantastic day.

On the downside, the elevator was frustratingly slow, making it a bit challenging to get around, especially during peak times when I was in a hurry.

i recently stayed here during my honeymoon and it exceeded my expectations. the luxurious ambience and friendly service reminded me of my previous stay in the area but this place took it to another level. the stunning views from my room made our experience genuinely magical.

elevator speed was too slow.

great location and stunning views from the lobby bar make this historic hotel special

Excellent stay, beautiful rooms.

Great views from our room, but Wi-Fi was spotty during our stay.